Founder-led products, client operations, and enterprise delivery—each traced from the problem to the system built around it.
Problem → product response
Lived problem
Finding and comparing food deals across restaurants and delivery platforms is fragmented and slow.
A discovery platform shaped around local deals, categories, region-based pages, and data-led comparison.
Lived problem
Decisions, organization, and recurring digital workflows become difficult to structure and act on.
A founder-led concept with its value proposition, core workflows, and product structure mapped system-first.
Community problem
Student life, discovery, communication, and access to useful resources carry unnecessary friction.
A student-focused product direction built from observed pain points, user needs, and workflow exploration.
Client operations
Manual data movement and transformation slow recurring business operations.
Structured movement logic, expected outputs, workflow rules, and operational use cases translated into delivery priorities.
Client operations
A business workflow needed clearer structure, better requirements, and a more efficient digital path.
Business needs converted into product scope and functional requirements, then coordinated through execution.
Client operations
Product, sales, and field inventory were difficult to track through recurring manual work.
User-facing logic and operational workflows designed to simplify recurring tasks and match real business behavior.
Enterprise software · 2015—present
Feb 2022 — Present
SS&C · Remote
Own quality strategy, test planning, defect management, release validation, and process improvement for complex enterprise software. Led and mentored onshore and offshore QA teams, standardized Jira Xray practices, and built an AI-assisted test-case workflow.
Jul 2020 — Feb 2022
Amazon · Herndon, VA
Test plans and cases from BRD/FRD reviews; regression automation in Java, Selenium, TestNG, and Cucumber. Jenkins CI integration, XML test suites, cross-browser testing, and API validation with Postman.
Mar 2018 — Jun 2020
Walgreens · Deerfield, IL
Eligibility, claims, and pricing test data; black/gray box strategy. BDD with Cucumber, Selenium WebDriver, SOAP UI for services, SQL backend validation, and UAT coordination with end users.
Sep 2015 — Feb 2018
Aetna · Phoenix, AZ
PBM claims, adjudication, and benefits testing — manual and automated. HP ALM scripts, Selenium cross-browser runs, SQL integrity checks, smoke/build acceptance with Cucumber, and weekly defect reviews with dev teams.